Frequently Asked Questions
Everything you need to know about shopping with NONNA
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location but typically range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
NONNA accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics such as organic cotton and recycled polyester whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately if you need to update your shipping address or cancel an item.