Returns & Exchanges

At NONNA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Items must be in their original condition to ensure a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.